Terms & Conditions

Last Updated: March 20, 2026

1. Introduction

Welcome to the HCSBIZ online shop (https://www.shop.hcsbiz.com). These Terms & Conditions govern your use of our website and the purchase of any products or services from us. By accessing our site, you agree to be bound by these terms.

2. Services and Professional Advice

HCSBIZ provides professional accounting, payroll, and tax consultancy. While we strive for absolute accuracy:

Information provided on this website or via our subscription services (such as Tax Tips) is for general guidance and does not replace formal professional consultation.
Formal engagements for SARS submissions or financial statements are subject to a separate signed engagement letter.

3. Pricing and Payments

All prices are displayed in South African Rand (ZAR).
We reserve the right to change prices at any time without prior notice.
Payments are processed through secure encrypted gateways. We do not store your credit card details.

4. VAT (Value Added Tax)

In accordance with South African law, VAT will be charged at the prevailing rate (currently 15%) where applicable. Your tax invoice will clearly display our VAT registration number and the breakdown of the tax charged.

5. Delivery and Digital Products

Digital Products/Subscriptions: Access to digital services or subscription-based content (e.g., WhatsApp Tax Alerts) will be granted upon successful payment confirmation.
Physical Goods: Delivery timelines and costs will be calculated at checkout. HCSBIZ is not responsible for delays caused by third-party courier services.

6. Refund and Cancellation Policy

Services: Professional service fees are generally non-refundable once the work has commenced.
Digital Subscriptions: You may cancel your subscription at any time; however, no pro-rata refunds will be issued for the remaining period of that month.
Goods: Returns for physical products are governed by the Consumer Protection Act (CPA) of South Africa.

7. Limitation of Liability

HCSBIZ shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or the reliance on information provided herein, except where required by the South African Companies Act or common law.

8. Governing Law

These terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of the South African courts.

9. Contact Details

For any questions regarding these Terms, please contact us at:

Email: info@hcsbiz.com
Address: Mercury Street, Benoni, Gauteng, South Africa